Editorial Board
Consumer and retailer views on the distribution of goods and services
The competitive structure of restaurant retailing: the impact of hedonic-utilitarian patronage motives
Household expenditures at Japanese food and beverage retailers
Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment
Linking organizational service orientation to retailer profitability: Insights from the service-profit chain
Remembering shopping experiences: The Shopping Experience Memory Scale
When store credit cards hurt retailers: The differential effect of paying credit card dues on consumers' purchasing behavior
Antecedents of locus of causality attributions for destructive acts in distribution channels
Customer responses to frontline employee complaining in retail service environments: The role of perceived impropriety
How complexity impacts salesperson counterproductive behavior: The mediating role of moral disengagement
The interactive effect of power distance belief and consumers’ status on preference for national (vs. private-label) brands
Innovation types and the search for new ideas at the fuzzy front end: Where to look and how often?
Marketing capabilities and international new venture performance: The mediation role of marketing communication and the moderation effect of technological turbulence
It’s not what you say, it’s the way you say it! Effective message styles for promoting innovative new services
Regulatory focus and consumption of counterfeit luxury goods: Roles of functional theories of attitudes and perceived similarity
Does financial statement comparability mitigate delayed trading volume before earnings announcements?
What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market
From happy consumption to possessive bonds: When positive affect increases psychological ownership for brands
Individual capital and social entrepreneurship: Role of formal institutions
Why are hotel room prices different? Exploring spatially varying relationships between room price and hotel attributes
Buffering effects of brand community identification in service failures: The role of customer citizenship behaviors
Investigating the impact of workforce racial diversity on the organizational corporate social responsibility performance: An institutional logics perspective
When accidents are good for a brand
The human side of leadership: Inspirational leadership effects on follower characteristics and happiness at work (HAW)
Can neuromarketing add value to the traditional marketing research? An exemplary experiment with functional near-infrared spectroscopy (fNIRS)
The role of public procurement in the formation of markets for innovation
Who does it best? Family and nonfamily owners and leaders navigating institutional development in emerging markets
Gender status bias and the marketplace
The passing of the postmodern in pop? Epochal consumption and marketing from Madonna, through Gaga, to Taylor