Introduction to the special issue: decision support issues in customer relationship management and interactive marketing for e-commerce
AdPalette: an algorithm for customizing online advertisements on the fly
An image-based system for electronic retailing
Dynamic profiling of consumers for customized offerings over the Internet: a model and analysis
Comparative analysis of multi-item online auctions: evidence from the laboratory
Re-engineering the customer relationship: leveraging knowledge assets at IBM
Managing customer relationships through E-business decision support applications: a case of hospital–physician collaboration
Predicting customer potential value an application in the insurance industry
An empirical analysis of the antecedents of electronic commerce service continuance