Agent-assisted supply chain management: Analysis and lessons learned

作者:

Highlights:

• This article discusses using complex agent simulation to analyze business processes.

• We propose a set of key performance indicators (KPIs) useful for business automation.

• The paper visualizes business KPIs to find emergent business agent behaviors.

• An analysis using KPIs is presented for a multi-agent supply chain simulation.

摘要

This work explores “big data” analysis in the context of supply chain management. Specifically we propose the use of agent-based competitive simulation as a tool to develop complex decision making strategies and to stress test them under a variety of market conditions. We propose an extensive set of business key performance indicators (KPIs) and apply them to analyze market dynamics. We present these results through statistics and visualizations. Our testbed is a competitive simulation, the Trading Agent Competition for Supply-Chain Management (TAC SCM), which simulates a one-year product life-cycle where six autonomous agents compete to procure component parts and sell finished products to customers. The paper provides analysis techniques and insights applicable to other supply chain environments.

论文关键词:Decision support systems,Supply chain management,Key performance indicators,Economic simulation,Software agents,Trading Agent Competition

论文评审过程:Received 24 September 2012, Revised 29 August 2013, Accepted 16 September 2013, Available online 25 September 2013.

论文官网地址:https://doi.org/10.1016/j.dss.2013.09.006