Idea evaluation in innovation contest platforms: A network perspective

作者:

Highlights:

• We analyze ideas evaluation by participants in coopetitive crowd innovation contests within a network perspective.

• By identifying the social influencers with network scores, we propose a methodology to reduce crowd innovation voting bias.

• We aim to improve the idea selection process with the proposed methodology.

摘要

Innovation contest platforms are used to collect innovative ideas of consumers. Previous research on innovation contests has principally focused on participants' idea generation. In this paper, we analyze ideas evaluation by participants in coopetitive crowd innovation contests within a network perspective. Using data from an innovation contest platform, we create a network of users through their interactions. Then, we measure the impact of participants' centrality scores on received and given evaluation. Our results reveal that in-degree, out-degree and authority scores are correlated with the received positive evaluation, whereas authority is negatively correlated with the number of evaluations made. We also show that betweenness centrality and hub scores have no impact. By identifying the social influencers with network scores, we propose a methodology to reduce crowd innovation voting bias and to help managers to better select the ideas.

论文关键词:Innovation contest,User evaluation,Social network analysis,Crowd innovation

论文评审过程:Received 12 December 2017, Revised 29 April 2018, Accepted 7 June 2018, Available online 20 June 2018, Version of Record 14 July 2018.

论文官网地址:https://doi.org/10.1016/j.dss.2018.06.001