IFC/Editorial Board
Call for Papers
The effects of progress cues and gender on online wait
Design for customer responsiveness: Decision support system for push–pull supply chains with multiple demand fulfillment points
Recommendation with diversity: An adaptive trust-aware model
Mining the voice of employees: A text mining approach to identifying and analyzing job satisfaction factors from online employee reviews
Using social network and semantic analysis to analyze online travel forums and forecast tourism demand
An empirical investigation of eWOM and used video game trading: The moderation effects of product features
Reducing inferior member community participation using uplift modeling: Evidence from a field experiment
Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media