Disclosure decisions and the moderating effects of privacy feedback and choice
作者：
Highlights：
• Perceived justice and privacy explain disclosure intentions, with perceived privacy being the most important determinant.
• Providing feedback enhances the positive effect of justice on perceived privacy and of trust propensity on disclosure.
• Providing feedback alleviates the negative effect of past experience on perceived privacy, further enhancing disclosure.
• Providing choice makes trust propensity affecting disclosure intentions indirectly through perceived justice.
• With choice, the effect of privacy invasion experience on perceived privacy also becomes significantly negative.
• Providing choice enhances users’ motivation to think deeply about privacy-related information and decision-making.
摘要
To address data concealment challenges, this study considers how perceived privacy and justice might drive users' information disclosure intentions. Two contextual factors (privacy feedback and choice) also might function as moderators in the proposed relationships. The model was tested using a controlled lab experiment featuring a new app dedicated to m-commerce where both privacy feedback and choice were manipulated.
论文关键词：Privacy protection,Privacy feedback,Disclosure,Perceived privacy,Justice theory
论文评审过程：Received 19 May 2021, Revised 22 December 2021, Accepted 23 December 2021, Available online 6 January 2022, Version of Record 21 February 2022.
论文官网地址：https://doi.org/10.1016/j.dss.2021.113717
