Towards a practical method to validate decision support systems
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摘要
Validation is important to the decision-making success and to the continued use of a Decision Support System (DSS). Without proper validation, DSSs may cause costly errors. However, little is known about available effective methods to validate such computer-based systems. In this paper a new method to validate DSS is presented. The approach combines several validation methods developed to validate Operations Research/Management Science (OR/MS) models and expert systems validation frameworks to define a practical guidance for the validation stage of the DSS development. A case study illustrates the effectiveness of the developed method.
论文关键词:Assessment,Decision support systems,Evaluation,Validation
论文评审过程:Accepted 29 July 1998, Available online 2 November 1998.
论文官网地址:https://doi.org/10.1016/S0167-9236(98)00046-3