Editorial board
Development of a multiple-item scale for measuring customer satisfaction in travel agencies services
Factors contributing to middle market hotel franchising in Korea: the franchisee perspective
Environmental management indicators for ecotourism in China's nature reserves: A case study in Tianmushan Nature Reserve
Forecasting Turkey's tourism revenues by ARMAX model
Outbound tourists’ selection criteria for choosing all-inclusive package tours
Advancing organizational effectiveness and knowledge management implementation
Implications of the Internet—an analysis of the Aragonese hospitality industry, 2002
Developing a typology of airport shoppers
Tourists’ characteristics and the perceived image of tourist destinations: a quantitative analysis—a case study of Lanzarote, Spain
Events management: G. Bowden, I. McDonnell, J. Allen and W. O’Toole; Butterworth Heinemann, Oxford, 2001, pp. 321, paperback, ISBN 0750647965
Urban tourism: C. Law, Continuum, London, 2nd Edition, 2001, xi+217pp. price £18.99 paperback, ISBN 0-8264-4926-3
Managing educational tourism: Brent W. Ritchie with N. Carr and C. Cooper, (2003), Channel View Publications, Clevdon, pp. xvii+283, ISBN 1-853150-51-2 (hbk); 1-853150-50-4 (pbk)
Tourism and recreation: Stephen Williams; Prentice-Hall, Harlow, 2003, 211pp, ISBN 0 582 32026 7
Tourism in China: A. Lew, L. Yu, J. Ap and Z. Guangrui (Eds.); The Haworth Hospitality Press, New York, 2003, pp. 325, (softback), ISBN: 0789012820
Tourism in destination communities: S. Singh, D. Timothy and R. Dowling (Eds.), CABI Publishing, Oxon, UK, 2003, pp. 276, price $80.00 hardback, ISBN 0851996116