IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations

作者:

Highlights:

• IT engagement entails excitement from IT use and increasing need to use IT.

• Organizational IT users experience IT engagement, which is not IT addiction.

• IT engagement is driven by normative pressures and information load.

• IT engagement leads both to increased strain and IT-enabled productivity.

• IT engagement helps IT users perform their job better.

摘要

•IT engagement entails excitement from IT use and increasing need to use IT.•Organizational IT users experience IT engagement, which is not IT addiction.•IT engagement is driven by normative pressures and information load.•IT engagement leads both to increased strain and IT-enabled productivity.•IT engagement helps IT users perform their job better.

论文关键词:IT engagement,Information load,Normative pressure,IT use

论文评审过程:Received 7 March 2019, Revised 6 April 2020, Accepted 6 April 2020, Available online 28 April 2020, Version of Record 28 April 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102130