Editorial
Information technology outsourcing in Europe and the USA: Assessment issues
How far is IS/IT outsourcing enabling new organizational structure and competences?
Innovative companies' external information search in Russia
Designing a city-wide information system in the People's Republic of China
Handling a 20 000 calls-a-day telephone environment: The case of a service organization
News from information house
National information policies and strategies: An overview and bibliographic survey: Michael W Hill Bowker Saur London (1995) 245 pp ISBN 1 85739 155 1 £35.00
Electronic information delivery. Ensuring quality and value: R Basch (ed) Gower (1995) pp ISBN 0 556 07567 9 £48.00
The value and impact of information: Mary Feeney and Maureen Grieves (eds) Bowker Saur London (1994) 303 pp ISBN 1 857 39 084 9 £30.00