Editorial
Information management in negotiations: The conditions under which it could be expected that the negotiation partners substitute a competitive definition of the situation for a cooperative one
Exploring the relationships between user information satisfaction and job satisfaction
Re-engineering banking with object-oriented models: Towards customer information systems
The role of vendor companies in IS/IT outsourcing
More news, less knowledge? An information content analysis of television and newspaper coverage of the Gulf War
Research note
Evaluation of library and information services: John Crawford The Aslib Know How Series Editor Sylvia P. Webb Aslib, London (1966) 52 pp ISBN 0 85142 367 1
Proceedings of the 1st Northumbria International Conference on Performance Measurement in Libraries and Information Services, 31 August to 4 September, 1995: Pat Wressell, editor Information North for the Department of Information and Library Management, University of Northumbria at Newcastle Newcastle upon Tyne (1995) 309 pp £45 ISBN 0 906433 22 3
The internet searcher's handbook. Locating information, people and software: Peter Morville, Louis Rosenfeld and Joseph Janes Neal Schuman New York (1996) 160 pp ISBN 1 55570 26 8
Information technology for management: improving quality and productivity: E. Turban, E. McLean and Jo Wetherbe John Wiley & Sons Inc New York (1996)