Editorial
Expectations versus reality: a snapshot of consumer experiences with Internet retailing
Information load: its relationship to online exploratory and shopping behavior
Using multimedia database information systems over the Internet for enhancing the planning processes for dealing with the built heritage
Adoption, implementation and use of lotus notes in Singapore
A fuzzy GSS framework for organizational knowledge acquisition
Why Library and Information Science (LIS) is losing ground to other academic disciplines: the case for the prosecution.
Knowledge management; Butler Group Series, Vol. 1: Butler Group Hull, UK, 1999, 499 pages, price 495.00
Effective literature searching for research (2nd Edition.); Sarah Gash Gower, Aldershot, 2000, price £12.95, 133 pages, ISBN 0-566-08125-3
Rethinking Reference: the reference librarian's practical guide for surviving constant change; Elizabeth Thomsen (Ed.); Neal–schuman publishers, New York, 1999, ISBN 1-55570-364-X,291 pp.