Compliance monitoring in business processes: Functionalities, application, and tool-support

作者:

Highlights:

• Framework of ten compliance monitoring functionalities (CMF) in business processes is defined.

• Related techniques and enabling technologies are discussed.

• Systematic literature review and presentation of real-world business constraints for compliance are extracted from five case studies.

• Systematic comparison with compliance patterns and classification of existing approaches using the framework is presented.

• CMF framework based on two realistic data sets using three different compliance monitoring tools is applied.

摘要

Highlights•Framework of ten compliance monitoring functionalities (CMF) in business processes is defined.•Related techniques and enabling technologies are discussed.•Systematic literature review and presentation of real-world business constraints for compliance are extracted from five case studies.•Systematic comparison with compliance patterns and classification of existing approaches using the framework is presented.•CMF framework based on two realistic data sets using three different compliance monitoring tools is applied.

论文关键词:Business process compliance,Compliance monitoring,Operational support

论文评审过程:Received 13 March 2014, Revised 5 February 2015, Accepted 27 February 2015, Available online 9 March 2015, Version of Record 3 September 2015.

论文官网地址:https://doi.org/10.1016/j.is.2015.02.007