Augmenting process elicitation with visual priming: An empirical exploration of user behaviour and modelling outcomes

作者:

Highlights:

• Implemented a virtual world (VW) role-play tool to assist with process elicitation.

• Performed A/B experiment comparing developed VW with standard 2D modelling tool.

• VW group specified more tasks, made fewer errors and took significantly less time.

• VW group referred to similar actions/objects more consistently with their naming.

• Behavior of VW participants consistent with identified traits of better modellers.

摘要

Highlights•Implemented a virtual world (VW) role-play tool to assist with process elicitation.•Performed A/B experiment comparing developed VW with standard 2D modelling tool.•VW group specified more tasks, made fewer errors and took significantly less time.•VW group referred to similar actions/objects more consistently with their naming.•Behavior of VW participants consistent with identified traits of better modellers.

论文关键词:Business process management,Process elicitation,Subject-oriented business process management,3D virtual worlds,Human–computer interaction

论文评审过程:Available online 23 February 2016, Version of Record 10 September 2016.

论文官网地址:https://doi.org/10.1016/j.is.2016.01.005