Semi-automatic inductive construction of reference process models that represent best practices in public administrations: A method
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摘要
•Inductive reference modeling (IRM) is regarded supportive for process management.•Current IRM methods consider common practices in reference models only.•We build the first IRM method that also allows to detect and include best practices.•We conceptualize the method and demonstrate its functionality using an example.•We implement the method and provide a workshop-based evaluation.
论文关键词：Process management,Process modeling,Reference modeling,Process model merge,E-government,Public administration,Benchmarking,Model querying
论文评审过程：Author links open overlay panelHendrikScholtaaPersonEnvelopeMarcoNiemannaEnvelopePatrickDelfmannbEnvelopeMichaelRäckersaEnvelopeJörgBeckeraEnvelope
论文官网地址：https://doi.org/10.1016/j.is.2019.03.001
