Patterns between interactive intentions and information-seeking strategies

摘要

In order to design information retrieval (IR) systems to support various information-seeking strategies across a variety of contexts, it is important to explore what leads to the selection of different types of information-seeking strategies. This study addresses the issue by investigating the relationships between users' information-seeking goals and their information-seeking behaviors. The particular focus of this study is to specify hierarchical levels of user goals, and to investigate the micro-level goal labeled “interactive intention” in relation to information-seeking strategies. A total of 40 users from four types of libraries were selected for this study, and the analysis illustrates how changes in interactive intentions are associated with changes of information-seeking strategies. The results present how eight types of interactive intentions, four types of entities, eight types of methods, and six types of resources constitute the patterns of interactive intentions and information-seeking strategies. The implications for IR system design are further discussed.