Influence of social software features on the reuse of Business Intelligence reports

作者：

Highlights：

• We analyze which social software features influence the usefulness of BI reports.

• We test theory-based hypotheses in an experiment with knowledge workers.

• Users of BI reports are mostly influenced by the report’s argument quality.

• Personal characteristics also influence the users’ perception of report usefulness.

摘要

•We analyze which social software features influence the usefulness of BI reports.•We test theory-based hypotheses in an experiment with knowledge workers.•Users of BI reports are mostly influenced by the report’s argument quality.•Personal characteristics also influence the users’ perception of report usefulness.

论文关键词：Business Intelligence (BI),Influence processes,Reuse,Enterprise 2.0,Social software

论文评审过程：Received 5 May 2014, Revised 14 November 2014, Accepted 28 January 2015, Available online 20 February 2015.

论文官网地址：https://doi.org/10.1016/j.ipm.2015.01.004