Robustness and stability of enterprise intranet social networks: The impact of moderators

作者:

Highlights:

• We studied the communication taking place on the intranets of three large companies.

• We constructed three social networks from the interaction of about 12,200 employees.

• We applied several node removal strategies and focused on the role of moderators.

• We tested network robustness and the stability of structural and semantic metrics.

• Our results are useful for community managers and for graph simplification purposes.

摘要

•We studied the communication taking place on the intranets of three large companies.•We constructed three social networks from the interaction of about 12,200 employees.•We applied several node removal strategies and focused on the role of moderators.•We tested network robustness and the stability of structural and semantic metrics.•Our results are useful for community managers and for graph simplification purposes.

论文关键词:Enterprise intranet,Online forum networks,Moderators,Robustness,Stability,Network analysis

论文评审过程:Received 27 April 2017, Revised 6 July 2017, Accepted 7 July 2017, Available online 7 August 2017, Version of Record 7 August 2017.

论文官网地址:https://doi.org/10.1016/j.ipm.2017.07.001