Organizational justice and management trustworthiness during organizational Change: Interactions of Benevolence, Integrity, and managerial approaches

摘要

Trust and justice play an important role in the process of organizational change to build dynamic capabilities for sustainable competitive advantage. This study investigated the interaction effects of management's benevolence trustworthiness and integrity trustworthiness on employees’ perception of procedural justice during innovation or organizational change. Both the scenario and the field study showed that the patterns of the interaction effects of these two components of trustworthiness are further influenced in a complementary manner by different innovation approaches. The study indicated that the relationships between benevolence trustworthiness and integrity trustworthiness are far more complex than expected and thus need more research efforts.