Social media overload, exhaustion, and use discontinuance: Examining the effects of information overload, system feature overload, and social overload

作者：

Highlights：

• System feature overload, information overload and social overload lead to individuals’ social media fatigue.

• Social media fatigue leads to individuals’ discontinuous usage of social media.

• System feature overload is associated with information overload and social overload.

• Stressor–strain–outcome (SSO) framework can help explain individuals’ social media discontinuance behavior from the overload perspective.

摘要

•System feature overload, information overload and social overload lead to individuals’ social media fatigue.•Social media fatigue leads to individuals’ discontinuous usage of social media.•System feature overload is associated with information overload and social overload.•Stressor–strain–outcome (SSO) framework can help explain individuals’ social media discontinuance behavior from the overload perspective.

论文关键词：Social media,Technology discontinuance,Overload,Stressor–strain–outcome,Exhaustion

论文评审过程：Received 12 December 2019, Revised 8 April 2020, Accepted 18 May 2020, Available online 18 June 2020, Version of Record 18 June 2020.

论文官网地址：https://doi.org/10.1016/j.ipm.2020.102307