What motivates Chinese consumers to avoid information about the COVID-19 pandemic?: The perspective of the stimulus-organism-response model
作者：
Highlights：
• A research model based on S-O-R framework is proposed to examine the factors that influence health information avoidance intention during the COVID-19 pandemic.
• Information avoidance in the COVID-19 pandemic is determined by consumers’ negative affect: sadness, anxiety, and cognitive dissonance.
• Information avoidance intention influences consumers’ subsequent intentions of taking preventive behaviors during the COVID-19 pandemic.
• Consumer's negative affect is influenced by perceived threat and perceived information overload during the COVID-19 pandemic.
摘要
•A research model based on S-O-R framework is proposed to examine the factors that influence health information avoidance intention during the COVID-19 pandemic.•Information avoidance in the COVID-19 pandemic is determined by consumers’ negative affect: sadness, anxiety, and cognitive dissonance.•Information avoidance intention influences consumers’ subsequent intentions of taking preventive behaviors during the COVID-19 pandemic.•Consumer's negative affect is influenced by perceived threat and perceived information overload during the COVID-19 pandemic.
论文关键词：Public health emergency,Information avoidance,Information overload,Sadness,Anxiety,Cognitive dissonance,S-O-R model
论文评审过程：Received 31 July 2020, Revised 29 September 2020, Accepted 29 September 2020, Available online 6 October 2020, Version of Record 6 October 2020.
论文官网地址：https://doi.org/10.1016/j.ipm.2020.102407
