The impact of team diversity on physician teams’ performance in online health communities

作者:

Highlights:

• Team diversity should be considered when building online physician teams.

• Reputation diversity and experience diversity help increase team performance.

• Star physicians weaken the influence of reputation diversity on team performance.

• Star physicians strengthen the influence of experience diversity on team performance.

摘要

•Team diversity should be considered when building online physician teams.•Reputation diversity and experience diversity help increase team performance.•Star physicians weaken the influence of reputation diversity on team performance.•Star physicians strengthen the influence of experience diversity on team performance.

论文关键词:Online health communities,Online physician team,Signaling theory,Experience diversity,Reputation diversity,Star physician,Team performance

论文评审过程:Received 15 June 2020, Revised 4 October 2020, Accepted 21 October 2020, Available online 28 October 2020, Version of Record 28 October 2020.

论文官网地址:https://doi.org/10.1016/j.ipm.2020.102421