An investigation of task characteristics and users’ evaluation of interaction design in different online health information systems
作者：
Highlights：
• To get Chinese users learn how the popular health information systems in China was designed to satisfy their health information needs, and thus in turn improve their use of such systems.
• To reveal how search tasks play a role in users’ interaction with health information systems and contribute to the knowledge body of task-based information retrieval.
• To help system designers and health information providers improve the effectiveness of current health information systems.
• To provide design guidelines and recommendations for designers of health information systems to better support interaction between users and information systems.
• To inform how to build up personalized health information systems for users with different health information needs.
摘要
•To get Chinese users learn how the popular health information systems in China was designed to satisfy their health information needs, and thus in turn improve their use of such systems.•To reveal how search tasks play a role in users’ interaction with health information systems and contribute to the knowledge body of task-based information retrieval.•To help system designers and health information providers improve the effectiveness of current health information systems.•To provide design guidelines and recommendations for designers of health information systems to better support interaction between users and information systems.•To inform how to build up personalized health information systems for users with different health information needs.
论文关键词：Interaction design,Health information system,Task complexity,User experiment
论文评审过程：Received 6 August 2020, Revised 13 December 2020, Accepted 16 December 2020, Available online 7 February 2021, Version of Record 7 February 2021.
论文官网地址：https://doi.org/10.1016/j.ipm.2020.102476
