Uses and gratifications and acceptance of Web-based information services: An integrated model

作者：

Highlights：

• This study combines the TAM theory and U&G theory to create an integrated model.

• The integrated model predicts usage and satisfaction of information services.

• Behavioral intention and entertainment collectively predict behavioral usage.

• Satisfaction is positively associated with the level of usage.

• The model explained more than 30% variance of behavioral usage.

摘要

•This study combines the TAM theory and U&G theory to create an integrated model.•The integrated model predicts usage and satisfaction of information services.•Behavioral intention and entertainment collectively predict behavioral usage.•Satisfaction is positively associated with the level of usage.•The model explained more than 30% variance of behavioral usage.

论文关键词：Information services,Technology acceptance model,Uses and gratifications,Technology adoption,Partial least squares

论文评审过程：Available online 3 July 2014.

论文官网地址：https://doi.org/10.1016/j.chb.2014.05.042