Potential applicants’ expectation-confirmation and intentions

作者:

Highlights:

• Website engagement, content, and feedback influence website usability.

• Website usability influences website perceived usefulness and satisfaction.

• Website usability influences expectation confirmation of company after website use.

• Expectation confirmation influences website perceived usefulness and satisfaction.

• Website usefulness and satisfaction influence behavioral intentions to the company.

摘要

•Website engagement, content, and feedback influence website usability.•Website usability influences website perceived usefulness and satisfaction.•Website usability influences expectation confirmation of company after website use.•Expectation confirmation influences website perceived usefulness and satisfaction.•Website usefulness and satisfaction influence behavioral intentions to the company.

论文关键词:Expectation-confirmation,Website usability,Job applicant recruitment

论文评审过程:Available online 10 December 2014.

论文官网地址:https://doi.org/10.1016/j.chb.2014.11.025