Exploring consumer perceived risk and trust for online payments: An empirical study in China’s younger generation

作者:

Highlights:

• Consumers have built up trust first as an antecedent of their perceived risks.

• The perceived total risk is negatively related to trust.

• The perceived risks can be classified as system dependent risk and transactional risk.

摘要

•Consumers have built up trust first as an antecedent of their perceived risks.•The perceived total risk is negatively related to trust.•The perceived risks can be classified as system dependent risk and transactional risk.

论文关键词:Online payment,Perceived risk,Trust,Trust beliefs

论文评审过程:Available online 10 April 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.03.058