Multidimensional modelling of quality of experience for mobile Web browsing

作者:

Highlights:

• Multidimensional consideration of quality of experience for mobile Web browsing.

• Experimental study addressing design, information quality, and loading times.

• Considered influence factors affect QoE.

• Quantification of mutual relations between QoE features and QoE (multidimensional modelling).

• Identification of the importance of distinct dimensions in terms of overall user perceived QoE.

摘要

•Multidimensional consideration of quality of experience for mobile Web browsing.•Experimental study addressing design, information quality, and loading times.•Considered influence factors affect QoE.•Quantification of mutual relations between QoE features and QoE (multidimensional modelling).•Identification of the importance of distinct dimensions in terms of overall user perceived QoE.

论文关键词:Quality of experience,Mobile Web browsing,Aesthetics,Usability,Quality of information,Loading time

论文评审过程:Available online 23 April 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.03.071