User continuance intention to use cloud storage service

作者:

Highlights:

• A study on the perceived usefulness of the cloud storage service.

• Service support, unstructured task have positive influences.

• Self-efficacy and reference group opinions also have positive impacts.

• Perceived usefulness has influence on users’ continuance intention.

• Privacy protection and lack of policy risks produce negative moderating effects.

摘要

•A study on the perceived usefulness of the cloud storage service.•Service support, unstructured task have positive influences.•Self-efficacy and reference group opinions also have positive impacts.•Perceived usefulness has influence on users’ continuance intention.•Privacy protection and lack of policy risks produce negative moderating effects.

论文关键词:Cloud storage service,Task-technology Fit,Technology acceptance model,Privacy risk

论文评审过程:Available online 17 June 2015, Version of Record 17 June 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.05.057