Metacognition and system usability: Incorporating metacognitive research paradigm into usability testing

作者:

Highlights:

• Metacognitive approach allows a detailed analysis of perceived usability and performance.

• We propose the Metacognitive Usability Profile (MUP) for a detailed usability test.

• Test output is a scorecard that allows task-level comparisons of user interfaces.

• We demonstrate MUP use by testing two versions of a project management system.

• Conclusion: MUP exposed differences otherwise concealed.

摘要

•Metacognitive approach allows a detailed analysis of perceived usability and performance.•We propose the Metacognitive Usability Profile (MUP) for a detailed usability test.•Test output is a scorecard that allows task-level comparisons of user interfaces.•We demonstrate MUP use by testing two versions of a project management system.•Conclusion: MUP exposed differences otherwise concealed.

论文关键词:Usability testing,Summative testing,Perceived usability,Cognitive processes,Metacognition,Confidence

论文评审过程:Received 30 August 2014, Revised 19 July 2015, Accepted 20 July 2015, Available online 11 August 2015, Version of Record 11 August 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.07.041