Are you convinced? A Wizard of Oz study to test emotional vs. rational persuasion strategies in dialogues

作者:

Highlights:

• We explore strategies for persuasion via acomputer-mediated dialogue about Tai Chi.

• We use a Wizard of Oz approach instead of a dialogue system.

• These strategies combined positive, negative, rational and emotional framings.

• Participants' interest in Tai Chi increased after completing the dialogue.

• Conversations with more Emotional Positive statements were the most successful.

摘要

•We explore strategies for persuasion via acomputer-mediated dialogue about Tai Chi.•We use a Wizard of Oz approach instead of a dialogue system.•These strategies combined positive, negative, rational and emotional framings.•Participants' interest in Tai Chi increased after completing the dialogue.•Conversations with more Emotional Positive statements were the most successful.

论文关键词:Persuasion,Wizard of Oz,Dialogue,Emotional,Rational

论文评审过程:Received 30 September 2015, Revised 23 November 2015, Accepted 2 December 2015, Available online 20 December 2015, Version of Record 20 December 2015.

论文官网地址:https://doi.org/10.1016/j.chb.2015.12.011