Success model for knowledge management systems used by doctoral researchers

作者:

Highlights:

• A Success Model for a Knowledge Management System (KMS) is proposed.

• The model is applied to doctoral researchers.

• The model shows that doctoral researchers are encouraged by organizational trust.

• Quality and usefulness are reasons for considering satisfaction in the use of KMS.

摘要

•A Success Model for a Knowledge Management System (KMS) is proposed.•The model is applied to doctoral researchers.•The model shows that doctoral researchers are encouraged by organizational trust.•Quality and usefulness are reasons for considering satisfaction in the use of KMS.

论文关键词:Knowledge management system,Information system,Success model,Searchability,Perceived usefulness,User satisfaction

论文评审过程:Received 28 September 2015, Revised 31 January 2016, Accepted 4 February 2016, Available online 16 February 2016, Version of Record 16 February 2016.

论文官网地址:https://doi.org/10.1016/j.chb.2016.02.011