Identifying design feature factors critical to acceptance and usage behavior of smartphones

作者：

Highlights：

• Nine factors were extracted as critical design features of users' preference for smartphones.

• PEOU was significantly related to Smartphone characteristics, Touch feedback, and Display screen.

• PU was significantly related to Smartphone characteristics, Application and PEOU.

• The intention to use was significantly related to Smartphone characteristics, PEOU and PU.

• The proposed measurement model could explain 76.5% of variance in the usage behavior of smartphones.

摘要

•Nine factors were extracted as critical design features of users' preference for smartphones.•PEOU was significantly related to Smartphone characteristics, Touch feedback, and Display screen.•PU was significantly related to Smartphone characteristics, Application and PEOU.•The intention to use was significantly related to Smartphone characteristics, PEOU and PU.•The proposed measurement model could explain 76.5% of variance in the usage behavior of smartphones.

论文关键词：Smartphones,Design features,Acceptance,Usage behavior,Usability

论文评审过程：Received 21 July 2016, Revised 15 December 2016, Accepted 28 December 2016, Available online 29 December 2016, Version of Record 7 January 2017.

论文官网地址：https://doi.org/10.1016/j.chb.2016.12.073