Online survey: A national study with school principals

作者:

Highlights:

• Government consultation processes use online surveys extensively.

• Online surveys may represent information overload to final recipients.

• Reminder emails allows increasing response rate to an online survey.

• No significant effect on response rate and response time of embedded survey compared to web-linked.

• School principals response rate and response time are context dependent.

摘要

•Government consultation processes use online surveys extensively.•Online surveys may represent information overload to final recipients.•Reminder emails allows increasing response rate to an online survey.•No significant effect on response rate and response time of embedded survey compared to web-linked.•School principals response rate and response time are context dependent.

论文关键词:Web-based surveys,Response rate,Response times,Email-embedded survey,Government consultation processes,E-Participation

论文评审过程:Received 24 December 2016, Revised 29 March 2017, Accepted 31 March 2017, Available online 3 April 2017, Version of Record 15 April 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.03.067