Persuasive computing: Feeling peer pressure from multiple computer agents

作者:

Highlights:

• Sharing the same cues with computer agents led to group identification.

• Group identification with computer agents predicted social presence.

• Computer users could conform to multiple computer agents' group norms.

• Conformity to computer agents depended on their experience of social presence.

• Users' trust in computer agents depended on their experience of social presence.

摘要

•Sharing the same cues with computer agents led to group identification.•Group identification with computer agents predicted social presence.•Computer users could conform to multiple computer agents' group norms.•Conformity to computer agents depended on their experience of social presence.•Users' trust in computer agents depended on their experience of social presence.

论文关键词:Computers are social actors,Social presence,Computer agents,Social Identity Model of Deindividuation Effects,Group discussion

论文评审过程:Received 11 December 2016, Revised 17 April 2017, Accepted 19 April 2017, Available online 21 April 2017, Version of Record 24 April 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.04.043