Motivating social sharing of e-business content: Intrinsic motivation, extrinsic motivation, or crowding-out effect?

作者:

Highlights:

• We examine users' motives for sharing commercial content on social networking sites.

• Self-reports and a scenario-based experiment served to compare incentive models.

• In self-reports intrinsic motives for sharing dominated.

• In the experiment extrinsic incentives induced greater willingness to share.

• The crowding-out effect is suggested to help explain this contradiction.

摘要

•We examine users' motives for sharing commercial content on social networking sites.•Self-reports and a scenario-based experiment served to compare incentive models.•In self-reports intrinsic motives for sharing dominated.•In the experiment extrinsic incentives induced greater willingness to share.•The crowding-out effect is suggested to help explain this contradiction.

论文关键词:e-business,Intrinsic motivation,Extrinsic motivation,Crowding out,Financial incentives,Content sharing,Social media

论文评审过程:Received 18 April 2017, Revised 20 September 2017, Accepted 21 October 2017, Available online 27 October 2017, Version of Record 5 November 2017.

论文官网地址:https://doi.org/10.1016/j.chb.2017.10.034