Advantages of virtual agents over clinical psychologists during comprehensive mental health interviews using a mixed methods design
作者：
Highlights：
• We clarified advantages of virtual agents and real experts in mental health.
• Virtual agent has advantages in participants' disclosure of sex-related symptoms.
• Real expert has advantages in participants' disclosure of mood-anxiety symptoms.
• Real expert has advantage of encouraging rapport and negative emotional expression.
• Virtual agent theories should distinguish real expert from real human.
摘要
•We clarified advantages of virtual agents and real experts in mental health.•Virtual agent has advantages in participants' disclosure of sex-related symptoms.•Real expert has advantages in participants' disclosure of mood-anxiety symptoms.•Real expert has advantage of encouraging rapport and negative emotional expression.•Virtual agent theories should distinguish real expert from real human.
论文关键词：Virtual agent,Clinical interview,Eye movement,Threshold model of social influence,Rapport,Self-disclosure of mental symptoms
论文评审过程：Received 4 July 2017, Revised 24 March 2018, Accepted 27 March 2018, Available online 28 March 2018, Version of Record 4 April 2018.
论文官网地址：https://doi.org/10.1016/j.chb.2018.03.045
