Lurking towards empowerment: Explaining propensity to engage with online health support groups and its association with positive outcomes

作者:

Highlights:

• Various factors influence community contributions in online health support groups (OSGs).

• The Propensity for Online Community Contribution Scale (POCCS) was developed.

• Nine factors were found to influence online community contribution in these groups.

• Five factors significantly predict OSG contribution and subsequent empowerment.

• A more nuanced approach than a lurking/engaging dichotomy is recommended.

摘要

•Various factors influence community contributions in online health support groups (OSGs).•The Propensity for Online Community Contribution Scale (POCCS) was developed.•Nine factors were found to influence online community contribution in these groups.•Five factors significantly predict OSG contribution and subsequent empowerment.•A more nuanced approach than a lurking/engaging dichotomy is recommended.

论文关键词:Online health support groups,Lurking,Empowerment,Online contribution,Online engagement

论文评审过程:Received 5 March 2018, Revised 17 August 2018, Accepted 21 August 2018, Available online 22 August 2018, Version of Record 8 September 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.08.037