Negotiated and reciprocal exchange structures in human-agent cooperation

作者:

Highlights:

• We consider social exchange theory in joint action with an automated agent.

• We use a dynamic resource-sharing and scheduling task microworld.

• We test two exchange structures, negotiated and reciprocal, on joint task outcomes.

• The reciprocal exchange structure promoted more interactions and more proaction.

• We conclude social exchange theory can inform human-agent system design.

摘要

•We consider social exchange theory in joint action with an automated agent.•We use a dynamic resource-sharing and scheduling task microworld.•We test two exchange structures, negotiated and reciprocal, on joint task outcomes.•The reciprocal exchange structure promoted more interactions and more proaction.•We conclude social exchange theory can inform human-agent system design.

论文关键词:Microworld,Joint action,Automation,Human-autonomy teaming,Cooperation,Dynamic decision making

论文评审过程:Received 31 December 2017, Revised 11 May 2018, Accepted 6 August 2018, Available online 10 August 2018, Version of Record 18 November 2018.

论文官网地址:https://doi.org/10.1016/j.chb.2018.08.012