Do you read me? Including personalized behavioral feedback in pop-up messages does not enhance limit adherence among gamblers

作者:

Highlights:

• Assessed whether limit adherence improves by giving personalized feedback.

• In two studies, community gamblers played on a virtual reality slot machine.

• Feedback about money and credits lost was presented via pop-up message.

• Roughly 50% of players could not recall the content of the personalized feedback.

• The utility of personalized feedback is undermined by players' lack of attention.

摘要

•Assessed whether limit adherence improves by giving personalized feedback.•In two studies, community gamblers played on a virtual reality slot machine.•Feedback about money and credits lost was presented via pop-up message.•Roughly 50% of players could not recall the content of the personalized feedback.•The utility of personalized feedback is undermined by players' lack of attention.

论文关键词:Pop-up message,Limit,Gambling,Recall,Behavior

论文评审过程:Received 4 May 2018, Revised 24 December 2018, Accepted 15 January 2019, Available online 17 January 2019, Version of Record 23 January 2019.

论文官网地址:https://doi.org/10.1016/j.chb.2019.01.015