Enterprise social media usage: The motives and the moderating role of public social media experience

作者：

Highlights：

• Analyzes the motives of employees for using enterprise social media (ESM).

• All motives, except self-documentation & information seeking, positively affect ESM usage.

• Analyzes the moderating effect of employees' public social media experience (PSME).

• PSME negatively moderates the effect of information seeking.

摘要

•Analyzes the motives of employees for using enterprise social media (ESM).•All motives, except self-documentation & information seeking, positively affect ESM usage.•Analyzes the moderating effect of employees' public social media experience (PSME).•PSME negatively moderates the effect of information seeking.

论文关键词：Enterprise social media,Public social media,ESM use,Survey

论文评审过程：Received 5 December 2018, Revised 19 July 2019, Accepted 22 July 2019, Available online 23 July 2019, Version of Record 26 July 2019.

论文官网地址：https://doi.org/10.1016/j.chb.2019.07.029