Egoistic and altruistic motivation: How to induce users’ willingness to help for imperfect AI

作者：

Highlights：

• Utilitarian benefit indirectly increases willingness to help, mediated by trust.

• Empathy directly increases willingness to help.

• Explainable AI and monetary reward increase willingness to help.

• Explainable AI has a greater impact on trust than on willingness to help.

• Monetary reward is shown to be the most robust trigger of willingness to help.

摘要

•Utilitarian benefit indirectly increases willingness to help, mediated by trust.•Empathy directly increases willingness to help.•Explainable AI and monetary reward increase willingness to help.•Explainable AI has a greater impact on trust than on willingness to help.•Monetary reward is shown to be the most robust trigger of willingness to help.

论文关键词：AI (Artificial Intelligence),Human in the loop (HITL),Willingness to help,Trust,Explainable AI,Food image recognition

论文评审过程：Received 14 January 2019, Revised 11 April 2019, Accepted 19 June 2019, Available online 18 July 2019, Version of Record 27 July 2019.

论文官网地址：https://doi.org/10.1016/j.chb.2019.06.009