When computers take the lead: The automation of leadership

作者:

Highlights:

• Computers start to take over leadership functions once performed by human leaders, e.g., assigning tasks to human workers.

• We argue that conceptual coverage falls short of this development and the implied profound change in hierarchy.

• We propose the paradigm of ‘computers as leaders’ and call for a respective scientific discourse.

• We propose and discuss a definition, a respective structural model, and evaluative criteria of computer-human leadership.

• We propose the Leadership-TAM, a theoretical model depicting how humans come to accept and follow a computer leader.

摘要

•Computers start to take over leadership functions once performed by human leaders, e.g., assigning tasks to human workers.•We argue that conceptual coverage falls short of this development and the implied profound change in hierarchy.•We propose the paradigm of ‘computers as leaders’ and call for a respective scientific discourse.•We propose and discuss a definition, a respective structural model, and evaluative criteria of computer-human leadership.•We propose the Leadership-TAM, a theoretical model depicting how humans come to accept and follow a computer leader.

论文关键词:Human-computer interaction,Human-machine interaction,Leadership,Automated management systems,Algorithmic management,Technology acceptance

论文评审过程:Received 4 November 2018, Revised 7 June 2019, Accepted 19 July 2019, Available online 20 July 2019, Version of Record 30 July 2019.

论文官网地址:https://doi.org/10.1016/j.chb.2019.07.027