Abandonment of personal quantification: A review and empirical study investigating reasons for wearable activity tracking attrition

作者:

Highlights:

• We examined reasons for tracker abandonment via online questionnaire.

• Most important reasons: Demotivation and factors interrupting/depriotizing tracking.

• Former users characterized by intense prior usage.

• Abandonment decision of most former users not permanent.

• Data inaccuracy/uselessness & demotivation harmful for acceptance and continued use.

摘要

•We examined reasons for tracker abandonment via online questionnaire.•Most important reasons: Demotivation and factors interrupting/depriotizing tracking.•Former users characterized by intense prior usage.•Abandonment decision of most former users not permanent.•Data inaccuracy/uselessness & demotivation harmful for acceptance and continued use.

论文关键词:Wearables,Activity tracking,Fitness tracking,Quantified self,Personal quantification,Abandonment

论文评审过程:Received 22 February 2019, Revised 23 August 2019, Accepted 27 August 2019, Available online 5 September 2019, Version of Record 7 September 2019.

论文官网地址:https://doi.org/10.1016/j.chb.2019.08.025