Viral vitriol: Predictors and contagion of online toxicity in World of Tanks

作者:

Highlights:

• This study examined player reported toxicity incidents in the game World of Tanks.

• It is the first to study individual and team-level predictors of toxicity in games using longitudinal behavioral data.

• Experienced and skillful players are more likely to commit toxic behaviors than newcomers.

• Teams that are losing, or have a high internal skill disparity among their members tend to breed toxicity.

• Toxicity is contagious among players, especially toxic behaviors in one's own teams and in clan battles.

摘要

•This study examined player reported toxicity incidents in the game World of Tanks.•It is the first to study individual and team-level predictors of toxicity in games using longitudinal behavioral data.•Experienced and skillful players are more likely to commit toxic behaviors than newcomers.•Teams that are losing, or have a high internal skill disparity among their members tend to breed toxicity.•Toxicity is contagious among players, especially toxic behaviors in one's own teams and in clan battles.

论文关键词:Toxicity,MMO,Online games,Contagion,Social network

论文评审过程:Received 13 August 2019, Revised 4 March 2020, Accepted 11 March 2020, Available online 12 March 2020, Version of Record 18 March 2020.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106343