Keeping customers' data secure: A cross-cultural study of cybersecurity compliance among the Gen-Mobile workforce

作者：

Highlights：

• The Gen-Mobile workforce relies heavily on Bring Your Own Device (BYOD).

• A model integrating national, organizational, technological and personal factors is proposed.

• Employees' security behavior in United Kingdom, United States and United Arab Emirates is different.

• National cybersecurity policies, attitude and top-management participation are important.

• Protection motivation theory, general deterrence theory and theory of reasoned action are extended.

摘要

•The Gen-Mobile workforce relies heavily on Bring Your Own Device (BYOD).•A model integrating national, organizational, technological and personal factors is proposed.•Employees' security behavior in United Kingdom, United States and United Arab Emirates is different.•National cybersecurity policies, attitude and top-management participation are important.•Protection motivation theory, general deterrence theory and theory of reasoned action are extended.

论文关键词：Customer data,Smartphone security,Employee cybersecurity compliance,Cross-cultural information security

论文评审过程：Received 18 April 2020, Revised 9 July 2020, Accepted 21 August 2020, Available online 26 August 2020, Version of Record 16 September 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2020.106531