The importance of the assurance that “humans are still in the decision loop” for public trust in artificial intelligence: Evidence from an online experiment

作者：

Highlights：

• An “assurance that humans are still in the decision loop” hypothesis is proposed.

• The hypothesis was tested with an online experimental study in nursing care.

• With the assurance, more trust was placed in AI-aided care plans than without it.

• The “stated purpose as a basis of trust” hypothesis was not strongly supported.

摘要

•An “assurance that humans are still in the decision loop” hypothesis is proposed.•The hypothesis was tested with an online experimental study in nursing care.•With the assurance, more trust was placed in AI-aided care plans than without it.•The “stated purpose as a basis of trust” hypothesis was not strongly supported.

论文关键词：Artificial intelligence,Human trust in machines,Public service,Public trust,Aging,Nursing care

论文评审过程：Received 13 December 2019, Revised 10 September 2020, Accepted 14 September 2020, Available online 15 September 2020, Version of Record 9 October 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2020.106572