Towards prosocial design: A scoping review of the use of robots and virtual agents to trigger prosocial behaviour

作者：

Highlights：

• Prosocial behaviour is beneficial for all actors involved.

• Robots and virtual agents are effective at triggering prosocial behaviour from their human users.

• Prosociality augments current robots’ abilities through means of human collaboration.

摘要

•Prosocial behaviour is beneficial for all actors involved.•Robots and virtual agents are effective at triggering prosocial behaviour from their human users.•Prosociality augments current robots’ abilities through means of human collaboration.

论文关键词：Social robots,Prosocial behaviour,Virtual agents,Scoping review

论文评审过程：Received 5 November 2019, Revised 26 August 2020, Accepted 31 August 2020, Available online 6 September 2020, Version of Record 29 September 2020.

论文官网地址：https://doi.org/10.1016/j.chb.2020.106547