Digital inequality in communication during a time of physical distancing: The case of COVID-19

作者:

Highlights:

• Digital inequality disadvantages some populations in communicating with family and friends during COVID-19.

• Those with greater socioeconomic and digital privilege more likely increase and less likely decrease digital communication.

• Disparities in digital communication emerge around sociodemographics, and Internet skills and experiences.

• Crisis responses should consider those vulnerable to digital exclusion and implement appropriate mitigation strategies.

摘要

•Digital inequality disadvantages some populations in communicating with family and friends during COVID-19.•Those with greater socioeconomic and digital privilege more likely increase and less likely decrease digital communication.•Disparities in digital communication emerge around sociodemographics, and Internet skills and experiences.•Crisis responses should consider those vulnerable to digital exclusion and implement appropriate mitigation strategies.

论文关键词:Digital inequality,Digital communication,Social distancing,Internet skills,COVID-19,Coronavirus

论文评审过程:Received 11 September 2020, Revised 19 January 2021, Accepted 21 January 2021, Available online 25 January 2021, Version of Record 1 April 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2021.106717