So little time for so many ties: Fit between the social capital embedded in enterprise social media and individual learning requirements

作者:

Highlights:

• This study aims to explain why people use enterprise social media.

• Usage is affected by the fit between social capital and learning requirement.

• Exploration requirement increases the positive effect of bridging social capital.

• Bonding capital and exploitation show a qualitative interaction effect.

• Using enterprise social media may require too much time in certain situations.

摘要

•This study aims to explain why people use enterprise social media.•Usage is affected by the fit between social capital and learning requirement.•Exploration requirement increases the positive effect of bridging social capital.•Bonding capital and exploitation show a qualitative interaction effect.•Using enterprise social media may require too much time in certain situations.

论文关键词:Enterprise social media,Social capital,Bonding and bridging,Task-technology fit model,Organizational learning,Exploration and exploitation

论文评审过程:Received 13 March 2020, Revised 3 July 2020, Accepted 31 October 2020, Available online 11 November 2020, Version of Record 16 April 2021.

论文官网地址:https://doi.org/10.1016/j.chb.2020.106615