Use of offensive language in human-artificial intelligence chatbot interaction: The effects of ethical ideology, social competence, and perceived humanlikeness

作者：

Highlights：

• This study examined factors impacting AI chatbot users' language use.

• Users' ethical idealism was related to the use of profanity and offensive words.

• Users' perceived human-likeness of chatbot increased their use of offensive words.

摘要

•This study examined factors impacting AI chatbot users' language use.•Users' ethical idealism was related to the use of profanity and offensive words.•Users' perceived human-likeness of chatbot increased their use of offensive words.

论文关键词：Human-AI chatbot interaction,Ethical ideology,Social competence,Perceived humanlikeness of chatbot,Offensive language use

论文评审过程：Received 18 June 2020, Revised 20 March 2021, Accepted 24 March 2021, Available online 26 March 2021, Version of Record 1 April 2021.

论文官网地址：https://doi.org/10.1016/j.chb.2021.106795